Services · AI Automation · Kosovo
AI automation,
built in Kosovo.
I'm Ergini, a senior AI developer in Pristina. I build custom automations for Kosovar businesses - lead handling, document processing, support, and back-office work - in Albanian or English. Local, direct, senior-only. No far-off agency, no markup.
What I automate
Lead and message handling
Capture leads from Instagram, WhatsApp, email, and your site; qualify, route, and draft replies that a person approves before sending.
Document processing
Invoices, forms, and contracts turned into clean structured data, with validation and a human review step.
Customer support
Triage and answer routine questions automatically in Albanian or English, escalating the rest to your team.
Back-office automation
Sync data between your tools, generate reports, and remove the manual copy-paste work between apps.
AI chatbots and assistants
Branded assistants over your own information for your website or messaging channels, with guardrails.
Custom integrations
Wire your existing systems together with n8n or custom code when off-the-shelf tools do not fit.
Why local and senior matters
Albanian or English
Native Albanian speaker. We work in the language you prefer, and your automations can too.
Here, not outsourced
Based in Pristina - in-person when it helps, same hours, same context as your business.
You talk to the builder
No account managers between you and the work. I scope it and I build it.
Honest scoping
I will tell you what is worth automating and what is not. Half the value is not building the wrong thing.
Frequently asked questions
Are you based in Kosovo?
Yes - I am based in Pristina, a native Albanian speaker and a senior AI developer. That means I understand the local business context, can meet in person when it helps, and work on your hours in Albanian or English. You are not outsourcing to a far-off agency; you are working directly with a local engineer who does the build.
What can you automate for a Kosovar business?
The repetitive work that eats your team's time: capturing and routing leads from Instagram, WhatsApp, and your website; drafting replies and follow-ups; processing invoices and documents into clean data; triaging customer questions; syncing data between your tools; and generating reports. If someone on your team spends hours moving information between apps, it is a candidate.
Do I need to be a tech company to benefit?
No - the best fits are often traditional businesses: shops and e-commerce, clinics, agencies, real estate, restaurants, professional services. Automation does not require you to change how you work; it removes the manual steps around it. I start with the one process costing you the most time and automate that first.
Can the automations work in Albanian?
Yes, with realistic expectations. The models handle Albanian well for drafting, classification, and replies, though below their English quality on nuance - so I benchmark on your real content and keep a human in the loop where it matters. I cover the details in my guide to AI in Albanian.
How much does it cost?
A single focused automation is typically $3.5K-$15K to build, with low monthly running costs. Larger multi-workflow systems run higher. Hourly is $100/hr. Every project starts with a free 30-minute call where I tell you honestly what is worth automating and what is not.