10 min read
Friday, 17:55: The Court Deadline Nobody Had Docketed
A composite story: a court order filed behind a brief in beA, and a docketing workflow where a model reads, code counts the days and a lawyer confirms.
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16 articles
Field Stories
Composite stories from the businesses I build for: an invented company, a real problem, and the system I would build to fix it, told the way it would unfold. Each links to its full blueprint in the use case library.
10 min read
The Call a Law Firm Misses at 7 p.m.
A composite story: a law firm loses evening inquiries and calls prospects back before the conflict check. The intake workflow that puts conflicts first.
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8 min read
How I'd End the January Receipt Chase at an Accounting Firm
A composite story: a small practice chasing 230 clients for receipts every January, and a workflow that asks each client for exactly what is missing.
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9 min read
The Payslip That Was Edited Before It Reached the Lender
A composite story: an edited payslip scored clean, an honest one flagged, and a fraud check that tests claims against bank data while people decide.
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10 min read
The Solar Roof That Waited 16 Days for Its Grid Paperwork
A composite story: a solar installer buried in grid operator portals and MaStR entries, and an AI agent that fills each filing up to the submit button.
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10 min read
The Public Tender a Small Contractor Almost Didn't Bid On
A composite story: a small contractor nearly skips a 212-page public tender nobody has time to read, and an AI assistant builds its compliance matrix.
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10 min read
The Burst Pipe Call That Went to Voicemail at 11 p.m.
A composite story: a heating and plumbing firm whose after-hours calls hit voicemail, and an AI phone agent that puts emergencies through and books the rest.
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10 min read
Forty Freight Quote Requests Before 9 a.m.
A composite story: a road forwarder loses spot loads to slow replies, and the AI agent that reads quote emails in four languages and prices them by its rules.
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10 min read
The RFQ Backlog That Decides Which Jobs a Machine Shop Wins
A composite story: a job shop wins only the RFQs its estimator reaches, and the workflow that reads drawings and costs parts from its own ERP history.
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9 min read
The Broker Submission That Sat Unread for Four Days
A composite story: an MGA's broker submissions sit unread while brokers place risks elsewhere, and a workflow that reads and triages them for underwriters.
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9 min read
Nine Hours of Screenshots Every Monday for Client Reports
A composite story: an agency's account managers lose Mondays to screenshots, and a reporting pipeline that drafts client commentary from proven causes.
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10 min read
300 Faxed Referrals a Week, All Typed in by Hand
A composite story: a radiology group re-keys 300 faxed referrals a week, and a workflow reads, checks and chases them while clinicians keep clinical calls.
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10 min read
2 a.m., Water Through the Ceiling: A Property Manager's Night
A composite story: one on-call night at a property manager, and an AI agent that triages tenant WhatsApp requests so only real emergencies wake anyone.
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9 min read
The 40,000 Candidates a Staffing Agency Forgot It Had
A composite story: an IT staffing agency pays to source contractors already in its ATS, and a workflow that finds them and drafts outreach for recruiters.
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10 min read
23:40, a Family of Four, and a Police Report Due in 24 Hours
A composite story: a night desk registers late guests by hand, and a workflow that files Alloggiati Web and SES.HOSPEDAJES reports on time.
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8 min read
The Site Diary Entry That Started a Change Order Clock
A composite story: an electrical subcontractor, a hindrance buried in a site diary, and an AI agent that flags VOB/B notice deadlines before they pass.
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